Approaching a new level of growth, BC’s largest court reporting firm, Charest Legal Solutions, was ready to pull the trigger on a customized office design solution that would help the firm serve its unique purpose.
Sympathizing with the long and difficult days its clients would endure when visiting the Charest office, the firm wanted its space to help put its clients’ minds at ease. Charest looked to avoid the typically cold look of court reporting firms and create a much more welcoming environment. The firm also intended for its renovation to help differentiate itself from its competitors with an elevated look.
Aura set out to transform the space for a more upper-class feel. This involved revamping the lobby into a more expansive space with higher ceilings, neutral colours, and lighting upgrades. Washrooms were completely restructured to provide a more intimate, hotel-like experience. Usable meeting space was maximized by re-assessing the firm’s floor plan to incorporate a fully functional kitchen and a large meeting room. Aura put on the white gloves throughout this project to provide complete service from initial strategy through to the fine details of completion.
Together, Charest and Aura have created an environment that revolutionizes the client experience. The new look of the office not only matches the company’s professional reputation but is also reflective of how the company thoughtfully chooses to treat its clients.